Shipping, Returns & Exchanges
Order Info · Delivery & Returns
Everything you need to know about delivery, branch pickup, and our return & exchange policy.
Order Inspection
Check your order with the courier before receiving it.
Shipping Fee
Delivery starts from 100 EGP.
From 100 EGPVisit Our Branch
Visit our branch to shop, exchange, or return your order within the return period — with no shipping fees.
No FeesWhatsApp Confirmation
We'll contact you on WhatsApp after your order is placed to confirm it and provide important details about your product and shipping.
Returns & Exchanges
Returns and exchanges are available within 7 days of receiving your order.
7-Day WindowReturn & Exchange Shipping
To request a return or exchange after receiving your order, please contact us via WhatsApp. The shipping fee is 150–200 EGP, depending on your location.
150–200 EGPProduct Condition
Items must be unused and in their original condition.
Unused Only